Important Notes

 

Upgraded “Scameter+” mobile application

Don’t lend or sell your account Don’t risk your future for quick money

New Series of Anti-deception publicity videos – “Escape from Scams” launched by the Police

Beware of Investment Fraud

Beware of Phone Scammers Impersonating Customer Service Staff of Short Video Platform

Beware of Phone Scammers Impersonating Bank Staff

Chiyu Bank Reminds Customers of Online Security and Precautions Against Phone and Online Scams

Notice on Change of Operating funds of Chiyu Banking Corporation Ltd. Shenzhen Branch

Beware of Investment Fraud and Online Account Hijacking

Participation of SMS Sender Registration Scheme

Don't lend or sell your account for a job

Important Notes on Precautions of Bogus Voice Message Phone Calls,Fake E-mails, Fake SMS and Fraudulent Websites
If customers would like to verify any phone calls, they should call CYB’s Customer Service Hotline at (852) 2232 3625

Understanding various kinds of scams to against deception
Chiyu Banking Corporation Ltd reminds customers: beware of Cyber Romance Scam of Investment Fraud and Telephone Deception by “Pretending Officials”、Impersonating Bank Staff. Learn more about Latest Modus Operandi of Deception and Scam Alerts at Anti-Deception Coordination Centre (ADCC).

In accordance with the forthcoming full implementation of real-name registration by Office of the Communications Authority, any unregistered pre-paid SIM cards cannot be used after 23 Feb 2023. For full access to our Electronic Banking services and receive notification from us, please complete registration with your service provider or update another valid contact number (if any) in our record if you are using an unregistered pre-paid card number with us.

Understanding Dormant Accounts & Deceased Accounts Leaflet

Don't be tempted by quick money. Don't sell your account

For the security reason , CHIYU Mobile Banking has temporarily suspended the fingerprint authentication in selected Samsung devices such as Samsung Galaxy S10`Galaxy S10+`Galaxy S10e`Galaxy Note 10`Galaxy Note 10+, until further notice. Customers can still use the Security Device for designated transactions.

Notice of careful transaction handling and verification

Friendly Security Reminder for Using ATMs

What's New


Service Fee Waiver for Corporate Customers using Faster Payment System (FPS) Service

Notification of change of daylight saving time in Australia and switch to winter time in London and New York

2024 Interim Report

Notice of Banking Service Arrangements under severe weather conditions

Notice of Chiyu Banking Corporation Ltd.Xiamen Branch about the Renewal of Financial License of the People's Republic of China (only Simplified Chinese version is available.)

Notice about the launch of Chiyu Fujian Hong Kong ESG (2024 1H update)

Notice of Termination of physical Security Device Service

Amendments to Terms and Conditions for Northbound Wealth Management Connect Service

Amendments to Terms and Conditions for Southbound Wealth Management Connect Service

Notice on Termination of Precious Metal Margin Services under Precious Metal and Foreign Exchange Margin Trading Accounts

Additional Disclosure on Our Southbound Wealth Management Connect Service

Additional Disclosure on Our Northbound Wealth Management Connect Service

Update on Our Southbound Wealth Management Connect Service

Update on Our Northbound Wealth Management Connect Service

Notice on the management of the daily limit for transfer to other accounts not registered under the ATM card in same currency, and “EPS” or “UnionPay” POS transaction

Notice on Suspension of Opening “Precious Metals and Foreign Exchange Margin Trading Accounts”

Notification on change of payment method of Monthly Funds Saving Plan

Notice of Adjustment of Payment of Contribution for Monthly Stocks Savings Plan

Notice about the launch of “Chiyu Fujian-Hong Kong ESG Index”

Chiyu Banking Corporation Limited announced the change of Chief Risk Officer

Notification on Termination of BOC Credit Card “Chiyu Bank Sub-Account Service”

Notice of Western Branch Relocation

Chiyu Banking Corporation Limited announced the appointment of Chief Audit Officer

Notice of restricting Mainland investors from Northbound Trading under Stock Connect

Notice of Adjustment of e-Cheque/e-Cashiers' Order Service

Notice of Adjustment of ATM Card Service Fees

Notice of Amendments on Terms and Conditions and Key Facts Statement (KFS) for “CHIYU MONEY” Personal Loan/100% Personal Loan Guarantee Scheme

Notice of Suspension of “Domestic Helper Comprehensive Insurance” Application under Internet Banking

Notice on Completion of Redemption – US$250,000,000 Undated Non-Cumulative Subordinated AT1 Capital Securities

Notification of Adjustment of Securities Service Charges

Redemption Notice – US$250,000,000 Undated Non-Cumulative Subordinated AT1 Capital Securities

Publication of the Offering Circular – US$200,000,000 Undated Non-Cumulative Subordinated AT1 Capital Securities

Notice of Listing on The Stock Exchange of Hong Kong Limited – US$200,000,000 Undated Non-Cumulative Subordinated AT1 Capital Securities

Notice of Revision of Data Policy Notice

Notice of Revision of General Banking Service Charges

Notice of Amendments to Terms and Conditions for USD Overdraft Facility Services

Important Notice of Implementation of investor identification regime at trading level for the securities market in Hong Kong and over-the-counter securities transaction reporting regime

Notice on Resumption of Normal Services for all Chiyu Bank Branches

Notification of Enhancement of General Banking Service Charges

Notice of Launching “UnionPay QR Cash” Service

Notice on Latest Arrangement on Service Hours for all Chiyu Bank Branches in Hong Kong

Publication of the Offering Circular – US$200,000,000 Subordinated Tier 2 Bonds due 2032

Notice of Listing on The Stock Exchange of Hong Kong Limited – US$200,000,000 Subordinated Tier 2 Bonds due 2032

Notice on Services Adjustments for Chiyu Bank Branches in Hong Kong

【Chiyu Bank COVID-19 guidance and support】

Notification of Amendment of Securities Service Charges

Notice of Adjustment on Retrieval Periods of Trade Documents

Notice on Enhancement of “Securities Services” e-Alert Service

Notice of Adjustment to Stamp Duty on Stock Transaction

Notice of Amendment on Securities Trading Notification

Notice of ending support for TLS1.1 Protocol enabled browsers for Internet Banking access

Notice on Closure of Stock Trading Counters and Termination of Stock Quote Terminal Service at Chiyu Bank’s Branches in Hong Kong

Chiyu Bank implements new infection control measures at all its branches in Hong Kong

Notice of extension of the Pre-approved Principal Payment Holiday Scheme (only Chinese version is available.)

Chiyu Bank launches financial initiatives to support customers in current difficult times (Chinese version only)

Announcement about the removal of business account opening approval (only Simplified Chinese version is available.)

Chiyu Bank Shenzhen Branch is now in service

Chiyu Banking Corporation Limited announced the appointment of CRO and reallocation of job duties among senior management

Notice of Amendments to General Banking Service Charges

Service Fee Waiver for Corporate Customers using Faster Payment System (FPS) Service

Notice about Internet Banking- The Mainland of China stopped support Windows XP and only support browser with encryption protocol version TLS 1.1 or above. (only Simplified Chinese version is available.)

Chiyu Bank successfully issued the First Batch of “Additional Tier 1 Capital Instrument” (Chinese version only)

Notice about the amendment of “Bank Service Charges of Mainland China branches”. (only Simplified Chinese version is available.) effective from 31st July 2020

Chiyu Bank successfully participated in the First Batch of “Bond Connect” Transaction (Chinese version only)

Chiyu Banking Corporation Limited announced the change of Chief Executive



   
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Maximum SME Financing Guarantee Scheme loan amount up to HK$12,000,000 can be granted to eligible customers.
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